Features & Plans
- Day Plan : 1 ~ 30,40,50,60,70,80,90 days
- Data : Mainland China - Unlimited, Hong Kong & Macau - 2GB high speed daily then speed throttled
- Voice : None(This is a data-only eSIM)
- Personal Hotspot : Yes
- Telecom : China - China Mobile / Hong Kong - SmarTone / Macau - CTM
How to purchase eSIM
How to purchase eSIM on the website?
Very easy to get started by using HUESIM site for purchasing eSIM service with flexible data plans.
Total Time Needed: 3 minutes
Step 1 : Enter HUESIM website (huesim.com)
Select "eSIM" from header.
Step 2 : Choose the country you want to go
Enter eSIM page and select your plan.
Step 3 : Confirm your eSIM plan
Confirm data plan, day select, travel date, quantity, phone model and proceed to checkout page.
Step 4 : Get QRCode by email
You'll receive confirm email after payment complete and also receive QRCode/eSIM details in 24 hours.
Guideline
Guideline
There are few steps for installing eSIM on your mobile phone
Note
Please send the problems you met while installing or activating to our service email as detailed as possible, we'll get back to you at earliest convenience.
Things Needed?
- A mobile phone with eSIM function.
- QRCode or activate number by HUESIM.
- Connect to WIFI.
Steps to install and activate
Step 1 : Setting - Cellular
Enter cellular or network service on your smart phone.
Step 2 : Add Cellular Plan
Please make sure you have connected to WIFI before adding cellular plan.
Step 3 : Scan QRCode
Scan QRCode you received by email and you can edit 'Cellular Plan tag name' whatever you like.
Step 4 : Activate the plan you added after arrival
Open 'Cellular Data' and 'Data Roaming' in 'Cellular Data Options'. Choose the plans you added and restart.
Notice
- Make sure you entered correct email to receive the QRCode you purchased.
- QRCode is permanent, activate in one year after installing.
- Due to pandemic, local telecom controls network traffic if your cellular data soaring in a period of time. It will take few hours to unlock network limit.
- For iPhone users, remove 'Configuration Profile' at the bottom of 'setting - general' if you have.
- Please follow Fair usage policy(FUP), local telecom has the right to limit your network data once using large amounts of mobile data.
- Depend on different model or location, signal and network speed performance are different.
- How to buy your day plan : if you activate on 9 a.m, the same day on 23:59 is your first day (Base on China time zone).
Delivery & Refunds
- These are HUESIM website's policy for online shopping, e-commerce store, refunds and cancellations.
- eSIM with data plans and pay as you go are delivered by email without any delivery fee.
- eSIM plans are not refundable after sending QRCode by email.
- The only reason you will be refunded after activating is technical issue diagnosed by our technical support and cannot fix quickly fix, please contact us if you are experiencing trouble with your installation or connection.
- The maximum refund payment is the money you paid for eSIM plans at most. Please do not ask for additional compensation for travel delay, mood affect or anything else.
- There are few cases that not able to get refund, 'do not want/need it' or 'device is not compatible' or 'remove eSIM plan before contacting us'.
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